Frequently Asked Questions

  • What target data is included with the product?

    The following target data sets are included in the base fee:

    • United States (including Puerto Rico): President, Vice President, U.S. Senate, U.S. House, State Senates, State Houses, Municipal Governments (see full list below)

    • Canada: Parliament, Provincial legislative Assemblies, Municipal Governments for Montréal, Ottawa, Toronto, and Vancouver

    • United Kingdom: Parliament, Greater London Authority

    • Northern Ireland: Assembly

    • Scotland: Parliament

    • Wales: National Assembly

    Interested in adding another data set? You’ll be able to easily to add additional targets to the system through simple file uploads. Or contact us about purchasing additional target data sets.

    City/County State
    Abilene TX
    Akron City Council OH
    Albuquerque City Council NM
    Allegheny County Council PA
    Allentown PA
    Amarillo TX
    Anaheim City Council CA
    Anchorage Assembly AK
    Ann Arbor MI
    Antioch CA
    Apache County Board of Supervisors AZ
    Arlington City Council TX
    Arlington County Board VA
    Arvada CO
    Atlanta City Council GA
    Atlantic City Council NJ
    Augusta Commission GA
    Aurora IL
    Aurora City Council CO
    Austin City Council TX
    Bakersfield City Council CA
    Baltimore City Council MD
    Baton Rouge Metropolitan Council LA
    Beaumont TX
    Bellevue WA
    Berkeley City Council CA
    Birmingham City Council AL
    Boise ID
    Boston City Council MA
    Boulder CO
    Bridgeport CT
    Bucks County Commissioners PA
    Bucks County District Attorney PA
    Buffalo Common Council NY
    Burbank CA
    Burlington City Council VT
    Cambridge MA
    Cape Coral FL
    Carlsbad CA
    Carrollton TX
    Cedar Rapids IA
    Centennial CO
    Chandler AZ
    Charleston City Council SC
    Charlotte City Council NC
    Chester County Commissioners PA
    Chester County Controller PA
    Chester County District Attorney PA
    Chicago City Council IL
    Chula Vista CA
    Cincinnati City Council OH
    Clearwater FL
    Cleveland City Council OH
    Clovis CA
    Cochise County Board of Supervisors AZ
    Coconino County Board of Supervisors AZ
    Cole County Commission MO
    College Station TX
    Colorado Springs City Council CO
    Columbia City Council SC
    Columbus City Council OH
    Common Council of Evansville IN
    Concord CA
    Cook County Board of Commissioners IL
    Coral Springs FL
    Corona CA
    Costa Mesa CA
    Dallas City Council TX
    Daly City CA
    Dauphin County Commissioners PA
    Davenport IA
    Dayton OH
    Delaware County Council PA
    Delaware County District Attorney PA
    Denver City Council CO
    Des Moines IA
    Detroit City Council MI
    Downey CA
    El Cajon CA
    El Monte CA
    El Paso City Council TX
    Elgin IL
    Elk Grove CA
    Erie City Council PA
    Eugene OR
    Everett WA
    Fairfax City Council VA
    Fairfield CA
    Fontana CA
    Fort Collins City Council CO
    Fort Lauderdale City Commission FL
    Fort Myers City Council FL
    Fort Worth City Council TX
    Fremont CA
    Fresno City Council CA
    Frisco TX
    Fullerton CA
    Gainesville FL
    Garland City Council TX
    Gila County Board of Supervisors AZ
    Gilbert AZ
    Glendale AZ
    Glendale CA
    Graham County Board of Supervisors AZ
    Grand Rapids MI
    Greeley CO
    Green Bay WI
    Greene County Commission MO
    Greenlee County Board of Supervisors AZ
    Greensboro City Council NC
    Greenville City Council SC
    Harrisburg City Council PA
    Hartford CT
    Hayward CA
    Henderson City Council NV
    Hialeah FL
    High Point NC
    Hillsboro OR
    Honolulu City Council HI
    Houston City Council TX
    Huntington Beach CA
    Huntington Beach City Council CA
    Huntsville AL
    Indianapolis and Marion County City-County Council IN
    Inglewood CA
    Irvine CA
    Irving City Council TX
    Jackson City Council MS
    Jacksonville City Council FL
    Jefferson City Council MO
    Jersey City City Council NJ
    Joliet IL
    Kansas City KA
    Kansas City Council MO
    Kent WA
    King County Council WA
    Knoxville TN
    La Paz County Board of Supervisors AZ
    Lake County Council IN
    Lakeland FL
    Lakewood CO
    Lancaster CA
    Laredo TX
    Las Vegas City Council NV
    Lewisville TX
    Lexington-Fayette Urban County Council KY
    Little Rock AK
    Long Beach City Council CA
    Los Angeles City Council CA
    Los Angeles County Board of Supervisors CA
    Louisville Metro Council KY
    Lowell MA
    Madison Common Council WI
    Maricopa County Board of Supervisors AZ
    Mecklenburg Board of County Commissioners NC
    Memphis City Council TN
    Mesa City Council AZ
    Miami City Commission FL
    Miami Gardens FL
    Miami-Dade Board of County Commissioners FL
    Milwaukee Common Council WI
    Minneapolis City Council MN
    Miramar FL
    Mobile City Council AL
    Modesto CA
    Mohave County Board of Supervisors AZ
    Montgomery AL
    Montgomery County Commissioners PA
    Montgomery County Controller PA
    Montgomery County Council MD
    Montgomery County District Attorney PA
    Moreno Valley CA
    Murfreesboro TN
    Murrieta CA
    Myrtle Beach City Council SC
    Naperville IL
    Naples City Council FL
    Nashville Metropolitan Council TN
    Navajo County Board of Supervisors AZ
    New Haven CT
    New Orleans City Council LA
    New York City Council NY
    Norfolk VA
    Norwalk CA
    Oakland City Council CA
    Oceanside CA
    Oklahoma City City Council OK
    Olathe KS
    Omaha City Council NE
    Ontario CA
    Orange CA
    Oregon Metropolitcan Council OR
    Orlando City Council FL
    Overland Park KS
    Oxnard City Council CA
    Palm Bay FL
    Palmdale CA
    Pasadena CA
    Pembroke Pines FL
    Philadelphia City Council PA
    Phoenix City Council AZ
    Pima County Board of Supervisors AZ
    Pinal County Board of Supervisors AZ
    Pittsburgh City Council PA
    Pomona CA
    Port St. Lucie FL
    Portland City Council OR
    Prince Georges County Council MD
    Providence City Council RI
    Provo UT
    Pueblo CO
    Raleigh City Council NC
    Rialto CA
    Richland County Council SC
    Richmond CA
    Richmond City Council VA
    Riverside City Council CA
    Rochester City Council NY
    Rockford IL
    Roseville CA
    Sacramento City Council CA
    Salinas CA
    Salt Lake City Council UT
    San Antonio City Council TX
    San Bernardino City Council CA
    San Diego City Council CA
    San Francisco Board of Supervisors CA
    San Jose City Council CA
    San Mateo CA
    Sandy Springs GA
    Santa Ana City Council CA
    Santa Clara CA
    Santa Clarita CA
    Santa Cruz County Board of Supervisors AZ
    Santa Maria CA
    Santa Rosa CA
    Savannah City Council GA
    Scottsdale AZ
    Seattle City Council WA
    Simi Valley CA
    Sioux Falls City Council SD
    South Bend IN
    Spokane City Council WA
    Springfield City Council MO
    St. Charles County Council MO
    St. Louis Board of Aldermen MO
    St. Louis County Council MO
    St. Paul City Council MN
    St. Petersburg City Council FL
    Stamford CT
    Sterling Heights MI
    Stockton City Council CA
    Sunnyvale CA
    Syracuse Common Council NY
    Tacoma City Council WA
    Tallahassee City Commission FL
    Tampa City Council FL
    Temecula CA
    Tempe AZ
    Thousand Oaks CA
    Toledo City Council OH
    Torrance CA
    Tucson City Council AZ
    Tulsa City Council OK
    Vallejo CA
    Vancouver WA
    Ventura CA
    Victorville CA
    Virginia Beach City Council VA
    Visalia CA
    Vista CA
    Wake County Commissioners NC
    Washington DC City Council DC
    Waterbury CT
    West Covina CA
    West Jordan UT
    West Palm Beach FL
    West Palm Beach City Commission FL
    West Valley City UT
    Westminster CO
    Wichita City Council KS
    Yavapai County Board of Supervisors AZ
    Yuma County Board of Supervisors AZ
  • Does your product support “split advocacy” or “thank-and-spank” campaigns?

    Yes. It’s easy to segment targets based on their past legislative votes or their positions on issues. Once you’ve created target segments, you can configure different messages for each of them to make sure your supporters’ content is always relevant and impactful.

  • Can I customize messaging based on who my specific targets are?

    Yes. You’ll be able to set up separate messages for each segment of targets you create to make sure your content is also relevant and resonant.

  • Can I create custom target lists?

    Yes. It’s easy to upload additional targets to the system through simple file uploads. Then – on a campaign by campaign basis – you can configure custom lists based on targets’ geographies, offices, committee memberships, election cycles, legislative votes, and more.

  • How does your pricing work?

    Our pricing is designed to be simple and transparent. Where other companies charge you just to maintain a list of often inactive or unused supporters, with CallOut, you only pay more when your supporters take action. Specifically, we count one “action” each time a supporter searches for a list of advocacy targets. If the supporter uses that list to call, Tweet, or email multiple times, you won't be charged extra. 

  • What reporting is available?

    Detailed, filterable reports for all contact channels – Twitter, Click-To-Call and Email – are available in the product. All reports can be run to display data on either message deliveries and message failures.

  • How does click-to-call work?

    It's simple! Your supporters will enter their phone number and click submit. When they do, our system will call them and connect them to the office or person your campaign is targeting. It's the easiest way to mobilize your supporters to quickly make calls. We’ve partnered with Twilio, a leading provider of digital calling experiences. Any organization can easily sign up with Twilio, supply us with an API key, and immediately begin to use this functionality. You’ll only pay Twilio for the actual calls made.

  • Can your advocacy product be integrated with other CRMs?

    Yes. We’ve already built a powerful integration between our advocacy product and the BSD Tools, the most effective platform for fundraising, engaging, and communicating with supporters online. And if you’re not using the BSD Tools, we provide a fully-featured API to facilitate other integrations.