• Are you compromising your deliverability by sending to an old list?

    Have you been concerned about impacting your deliverability by sending email to an old list?  There are many risks to sending email to an outdated list, including but not limited to spam traps, blacklisting and feedback loops.

    In order to make maintaining your lists' health as easy as possible, we have added some new reports to the Reporting Library under Analytics in the Control Panel:

    • Standard Inactives
    • Non-Donor Actives
    • Mailing Clickers (date range)
    • Mailing Clickers by Cons Group (relative date)
    • Mailing Openers (date range)
    • Mailing Openers by Cons Group (relative date)

    Once you have compiled a list of inactive email addresses, you can run them through the Bulk Unsubscribe tool under the Email tab in the Control Panel to unsubscribe them from future mailings.

    You can read more about the importance of list hygiene here.

    Read more >
  • Release notes 6/22/17

    • [FWORK-41949] - A row in mailing stats for A/B sends called "Remainder" has been added. This will be the stats for sending to what remains of the mailing after picking a test case winner. We also indicate which test case won. The overall row now represents a roll-up of the remainder and the test cases.
    Read more >
  • Changes to A/B test mailing stats

    In our most recently release, we've changed what stats are displayed for an A/B mailing. Previously, we had a row for overall stats for the whole mailing as well as a row for each test case. Now, we're adding an additional row, called "Remainder" that will be the stats for sending to what remains of the mailing after picking a test case winner. We also indicate which test case won. The overall row now represents a roll-up of the remainder and the test cases.

    The CSV export was also altered to add additional rows. Previously it only had the overall row. It now has rows for remainder and each test case. There are new columns added as well to differentiate between the additional rows.

    We hope this will help make the stats here a bit clearer, but if there are any questions please reach out to us at

    Read more >
  • Release notes 6/16/17

    • [FWORK-46925] - Fixed a bug that caused some events based twig tags to not display.
    Read more >
  • Release notes 5/31/17

    • [FWORK-47060] - Fixed a bug that did not allow thank you pages from a different chapter within the same client to be used 
    • [FWORK-47104] - Added a section to the Dictionary tool for new events page translations
    Read more >
  • Release notes 5/15/17

    • [FWORK-47021] - Fixed a bug that required postal codes for countries where they did not apply
    Read more >
  • Release notes 5/11/17

    • [FWORK-40319] - Error notification has been added to the contribution upload system to let you know if bad or unprocessed rows were in your file
    Read more >
  • Enhancements to BSD’s Email Design Assistant

    We have updated the BSD Tools Email Design Assistant, a tool that will easily let you create bespoke email templates, to add even more capabilities:

    • Hex color selector
    • Political disclaimer box maker
    • Logo Image Alt Text insertion

    and others.

    The output of the Email Design Assistant based on years of A/B testing and best practices developed by Blue State Digital. It’s mobile-optimized and will ensure your supporters consume your email messages in a format that is optimized for their specific devices. And best of all, anyone can use it. No CSS, HTML, or other code required.

    Take advantage of the Email Design Assistant to build your own email templates today!

    Read more >
  • Release notes 5/5/17

    • [FWORK-46573] - Fixed a bug that caused the Manage Mailings page to incorrectly show the "Last Sent" date of a message even when it had never been sent.
    Read more >
  • Release notes 4/27/17

    • [FWORK-46948] - Added a notification email to the authorization service to notify users when they have been given access to another client
    Read more >
  • Release notes 4/26/17

    • [FWORK-47014] - Fixed a bug that prevented the sending to UK MPs via the send_letter_to_target API
    Read more >
  • Release notes 4/25/17

    • [FWORK-38091] - Fixed a bug that caused the "auto-complete" signup form field type to fail.
    • [FWORK-47035] - Fixed a bug with the get_constituents_by_ext_id API method which caused ext IDs containing special characters to return incorrect results in a search.
    Read more >
  • Release notes 4/11/17

    • [FWORK-46726] - Added BSD contribution page name to meta data sent over to Stripe
    Read more >
  • Release notes 4/7/17

    • [FWORK-46973] - Fixed an issue that caused some users to fail log in attempts due to a redirect loop
    Read more >
  • Release notes 4/5/17

    • [FWORK-46920] - Fixed a bug that prevented last log in date from populating on the user management screen
    • [FWORK-46945] - Added a new screen to the authorization process to make it clearer to users when they are attempting to log in to the wrong BSD Tools account
    Read more >
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